![]() ![]() If anyone knows of any other way to connect TWO USB hardwired headsets into a PC so both can receive/transmit via same call, please share. To my knowledge, this is currently the only option. I believe the same is true of Mac iOS, I’ll have to confirm when I get home.įor now the only device that allows TWO headsets to connect to one USB port for training purposes is the Jabra Link 265 with two Jabra QD headsets. Again, it’s not a USB headset manufacturer issue, it’s PC thing. If you are an organization that utilizes softphones and requires “buddy jacks”, “peer training”, needs to have two individuals be able to listen and talk in real time to the same call…you can’t do it with a hardwired USB headset. For audio from PC I go into my Control Panel, go to Sound and select the audio device and set as my default.īelieve me, I have tried to “trick” the system by using a multi-USB adapter but was unsuccessful. Plantronics leads the office and call center headset. All Plantronics H-series headsets feature the convenient Plantronics Quick Disconnect (QD) at the end of their cords. For instance, I have several USB audio devices connected to my PC however, I can only use one at a time for voice calls and for streaming audio.įor Lync/SfB calls I can select audio device I want. HeadsetPlus offers a wide selection of Plantronics Headset for commercial call centers, small office, and business environments including noise canceling headsets if needed. A PC only recognizes one audio path and device. ![]() It’s not a USB headset manufacturer thing, it’s a PC thing. “Is there a Training-Y for USB Headsets?”, “Is there any way to connect two USB headsets to one USB port for training purposes?” or “Is there a USB splitter we use to connect two USB headsets so both headset users can hear and be heard?” Even though I’ve mentioned it several times, I still get asked fairly regularly by our reps and customers.
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